Privacy policy

Last update: September 21, 2023

Introduction

Agence PhDesign is committed to protecting the confidentiality of your personal information. Our Privacy Policy aims to inform you about how we collect, use, disclose and protect your personal data in the context of our communication and project management services. We comply with all applicable laws, including Quebec’s Bill 25, regarding data protection.

Collection of Personal Information

We collect only the personal information required to provide our communication and project management services. This information may include :

First and last names
Business postal addresses
E-mail addresses
Relevant business information (e.g. business telephone number)

We collect this data in order to facilitate communication with our customers, to manage our projects efficiently, and to send you relevant communications.

Consent

By using our services and providing your personal information, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy.

Use of Your Personal Information

We use your personal information only for the purposes for which it was collected, including :

Facilitating communication
Managing our projects
Send you relevant communications

Communication with third parties

We do not share your personal information with third parties unless you explicitly give us your consent. We’ll never sell.

Data security

We implement appropriate security measures to protect your data against unauthorized access, loss, disclosure or modification. In addition, we use the following services to enhance the security of your data:

Quickbooks: For secure processing of banking information, we use Quickbooks, a highly secure software package that encrypts your financial data, restricts access to authorized employees and keeps its systems up to date with the latest security standards.

Mailchimp: To prepare and send our newsletter, we use Mailchimp, a company that complies with the European Union’s General Data Protection Regulation (GDPR). Your personal data (names and e-mail addresses) are stored securely on Mailchimp servers, which take strict security measures to protect your information. You can unsubscribe from the newsletter at any time by clicking on the Unsubscribe link at the bottom of the newsletter.

Incident Communication

If you suspect any misuse of your personal information, please contact us immediately at [email protected]. We may not be Sherlock Holmes, but we’ll investigate the incident and take the appropriate steps to resolve it.

Data retention

We keep your personal information for as long as necessary to achieve the purposes for which it was collected (this goes without saying) but also in a customer database (this is to avoid asking you for the same information again). You may request the deletion of your data or stop receiving communications from us at any time.

Your rights

In accordance with data protection laws, you have the right to:

Access to your personal information
Request correction or addition to your personal information
To receive your personal information in a structured, commonly used and machine-readable format
Limit the processing of your personal information
Revoke the consent you have given
Request the deletion of your data

Contact

If you have any questions or concerns about our privacy policy, please contact Jane at [email protected].